Browse Terms Before Wallet Actions
Our Terms & Conditions set the rules for opening, using and closing your account, including the phone verification step required before account access. They also explain how we match a payment record to your account when you use DANA, OVO, GoPay, QRIS, bank transfer or a
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virtual account. We may ask you to confirm details when a receipt, wallet status or withdrawal request does not match the account record. Access and eligibility depend on local law, and we apply the policy to your account activity rather than to a shared device alone.
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If a rule affects your access, we point you to the relevant policy wording and the support path available from the login or cashier area. Please check these Terms & Conditions whenever we publish a material policy change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.